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ROC Partner
Ecosystem Management TM
Move beyond reactive management to a system that anticipates needs and optimizes outcomes across your entire ecosystem.
In the intent-driven era, your partner ecosystem is the dynamic, living engine of your service delivery. Subex reimagines Partner Ecosystem Management with an AI-native solution that infuses your partner operations with human-supervised autonomy, transforming them from a cost center into a strategic advantage.
Intelligent Orchestration
Traditional, rule-based systems react to problems instead of anticipating opportunities, creating friction. Our solution moves beyond simple monitoring to intelligently interpret the intent of your operations—maximizing revenue, ensuring quality, and mitigating risk—and then takes precise, accountable action to fulfill it.
Proactively Manage Complexity and Drive Value
Predict partner issues, streamline settlements, and manage the full lifecycle in one flow.
Intent-Based Policy Enforcement
Define business goals, and the system intelligently interprets and applies necessary rules to fulfill that intent, moving beyond rigid configurations.
Predictive Partner Performance Analytics
Anticipate service degradations and revenue impacts before they affect customers; shift from analyzing past disputes to preventing future ones.
Intelligent Dispute Resolution & Settlement
Automate the dispute lifecycle. The system identifies discrepancies and proposes fair settlements for final human approval.
Dynamic Revenue Assurance
Continuously monitor and autonomously correct revenue leakages across complex multi-partner settlements.
Holistic Fraud Prevention
Extend your security perimeter by detecting collaborative fraud patterns that span multiple partners using AI to identify anomalies.
Centralized Partner Lifecycle Management
Streamline onboarding, compliance, and performance management through a single interface with a 360-degree view of partner health.
Strategic Advantage Through Intelligent Orchestration
Shift from reactive oversight to proactive orchestration—across every partner and process.
Eliminate Operational Friction
Automate manual, time-consuming processes like dispute management and settlement reconciliation. This removes bottlenecks, accelerates financial cycles, and allows your team to focus on strategic partnership growth instead of administrative tasks.
Ensure Uninterrupted Service Delivery
Proactively maintain service quality across your ecosystem.
By predicting partner-related issues before they impact end-customers, you can guarantee a consistent, high-quality, and seamless experience for everyone.
Achieve End-to-End Process Fluidity
Break down silos between internal teams and external partners. Our solution creates a unified workflow for all partner management activities, from onboarding to settlement, ensuring information and actions flow smoothly without delays.
Optimize Ecosystem Value with Autonomous Oversight
Empower your organization with human-supervised autonomy.
The system handles the heavy lifting of continuous monitoring and micro-adjustments, while your experts provide strategic oversight, ensuring optimal ecosystem performance and value realization.
Shift from Reactive Oversight to Proactive Orchestration
Move beyond fighting fires. Transition to a model where the system understands the intent of flawless partnership execution and proactively orchestrates the entire network to deliver on that goal seamlessly.
Market Expansion
Faster product launches and promotions for growth.
Workflow
Frequently Asked Questions
Everything you need to know about how our fraud management solutions work.
Is this only for handset/device fraud?
No. FraudZap™ is a lightweight, purpose-built fraud detection platform designed to support multiple fraud use cases over time. It is delivered to customers one use case at a time for focused, rapid impact. The currently generally available (GA) use case is Handset Fraud, covering device fraud across POS and e-commerce channels.
Does it work in real time?
What data does it need?
Cloud or on-prem?
Ready to lead with Confidence?
Ensure every partnership and every service delivered is Fearless, Seamless, and Fraud-Free.
Discover how Subex Partner Ecosystem Management unifies your B2B and B2B2X ecosystem, accelerates settlements, and opens new revenue possibilities—on a single, AI-ready platform.
Deploy in days. See ROI in weeks.